KFD Packaging Co., Ltd.

Privacy & Data Use

This notice explains the information collected when you request a packaging review, use website chat, or submit optional photos through this website.

Last updated: 30 August 2026

Enquiry recovery

Unsent enquiry drafts can be restored in the same browser tab for 30 minutes and can be cleared in the form. Submitted enquiries are saved on the server before email notification. Delivered queue records are removed after 30 days; undelivered records are retained for recovery and follow-up. Avoid entering sensitive information on shared devices.

What you may provide

Your name, company, business email or phone / WhatsApp, packaging requirements, and any optional photos or files you choose to send.

Why we use it

To answer your request, prepare an engineering or quotation review, operate and secure the website, and keep a record of the conversation needed to follow up.

Automated assistance

Chat text and optional packaging photos may be processed by an automated assistant to translate, summarize, identify visible packaging details, ask for missing information, and route the enquiry. It does not make final pricing, certification, load-rating, freshness, delivery-time, or engineering commitments. Our team reviews technical and commercial terms.

Chat, photos and retention

Website chat messages and optional photos are designed to expire from the website chat service after 60 days. Email enquiries may remain in our business mailbox while they are needed for follow-up, administration, or legal obligations.

Service providers

We use hosting, email, website analytics, and business messaging providers to operate the service. They receive only the information needed to provide that service. We do not sell enquiry contact information.

Analytics and advertising

Google Ads measurement runs in consent mode. Advertising storage is denied by default and is enabled only if you choose Allow. With storage denied, Google may receive limited cookieless measurement signals; contact details and the wording of your messages are never included in website analytics events.

Your choices

You may ask us to access, correct, or delete personal information connected with an enquiry, subject to records we must keep. You can also choose not to submit optional photos or contact information, though we may then be unable to respond fully.

This notice applies to this website and its packaging enquiry and customer chat features.